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Terms of use

The rules for using this website, in plain English. Your deal itself is covered by the agreement you sign with us.

Last updated 4 November 2026

Who we are

This website is run by Famill Property Limited, a company registered in England and Wales.

  • Company number: 14061481
  • Registered office: 59 The Green, Long Whatton, Loughborough, LE12 5DA
  • ICO registration: ZC045864
  • Property Redress Scheme: PRS055497
  • Email: admin@famillproperty.co.uk

What these terms cover

These terms cover your use of famillproperty.co.uk and the forms on it. By using the site, you agree to them.

Our services are covered by a separate written agreement. That includes leasing your house, a lease option, a sale, or finding homes for a care provider. You see and sign that agreement before any deal. If it says something different from these terms, the agreement wins.

The information on this site

The pages explain what we do in plain words. They are general information, not legal, tax or financial advice. Please take your own advice before you sign anything.

The deals on this site are real past deals. Your rent and terms depend on your house, its area and the provider. Nothing on this site is an offer or a promise of a result.

Using our forms

Please give us accurate details. We use them as our privacy policy explains.

Sending a form does not create a contract. It asks us to get in touch.

Our content

The words, photos, logos and designs on this site belong to us or the people who let us use them. Please don't copy them for business use without asking us first.

The care and housing provider logos belong to those organisations. We show them with their permission.

We link to other sites, such as our property portals and Companies House. We are not responsible for what those sites contain or how they use your data.

Our responsibility to you

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not let us limit.

Apart from that, we are not liable for any loss caused by relying on general information on this site. We work hard to keep the site accurate and working, but we can't promise it will always be error-free or available.

Complaints

If you're unhappy with anything we've done, email admin@famillproperty.co.uk. We'll reply within 28 days.

If we can't put it right, you can refer it to the Property Redress Scheme. Our membership number is PRS055497.

Changes to these terms

We may update these terms. The date at the top shows when they last changed.

The law that applies

These terms are governed by the law of England and Wales. Its courts deal with any dispute.

Questions about this page?
We'll answer in plain English.
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